Returns & Exchanges

At Slick Gorilla, we want you to be fully satisfied with your hair styling products, which is why we offer a 30-day return policy for unused and unopened items. If our products don't help you achieve your signature look, we are here to make the return or exchange process as seamless as possible.

Return Process

• 1.
  Verify Eligibility

  Ensure your products are in their original, unopened packaging and were purchased within the last 30 days to qualify for a full refund or exchange.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the appropriate return address.

• 3.
  Pack Your Items

  Securely package the items in their original shipping box or a similar protective container to prevent damage during transit back to our warehouse.

• 4.
  Ship and Track

  Send your package using a tracked shipping service; once we receive and inspect the items, your refund will be processed to your original payment method within 5-7 business days.